• To place an order, please select the product you wish to purchase.
• Please select a suitable size from the dropdown menu.
• Select a quantity and click "Add to Cart".
• The checkout button will appear in a slide-in window on the right-hand side, along with your order total.
• To proceed with the payment and delivery details, please click on the "checkout" button.

• When you check out, you can use discount promo codes. Look for the tab on the right side after you enter your information.

• After you place an order on suratikart.com, you will receive a confirmation email.
• Your order is on its way and you will receive regular updates about its delivery from our warehouse.
• We would like to inform you that your product has been securely packed and is now in transit with our reliable delivery partners.
• Once you have completed your purchase, we will ship your item to the location you have specified.
• You will receive a tracking number which can be used to track your order on our courier partner’s website.
• You can track your order using the provided tracking ID until it's delivered to you.

We accept all major credit and debit cards, as well as other payment methods.

• Net banking
• UPI
• Paytm
• Google Pay
• PhonePe
• Partial COD
  

For International Payment

• Wise
• Bank Transfer
• Credit Card
• Western Union
• Remitly
• WorldRemit

• To provide you with a safe and secure shopping experience on suratikart.com, we process all transactions made with credit cards, debit cards, and net banking through an encrypted connection. This ensures that your transactional details remain confidential at all times.

• We do not store or collect your card information. If you suspect unauthorized activity on your card, report it immediately to your bank.

• Please be informed that we do not collect or retain your complete card details. Once you enter the card details, you will be redirected to a secure payment site.
• Your card-issuing bank authorizes or declines transactions. We process or reject based on their response. We never receive or store your card details.
• Please note that we do not collect or keep your full card details. When you provide your card details, you will be directed to a secure payment page.
• Your card issuing bank either authorizes or rejects the transaction. Based on their decision, we either process or reject the order. We do not receive or store your card details at any point.
• Please note that we do not store your complete card details. When entering your card information, you will be redirected to a secure payment site.
• Your bank authorizes or denies the transaction. We don't receive or store your card details.
• We don't store your card details. After you enter them, you'll be redirected to a secure site. Your bank decides to approve or reject the transaction. We never receive or store your card details.

• Receive your products without any extra delivery charges! We proudly offer free shipping across India. Order now and enjoy the convenience of having your items delivered straight to your doorstep.

• Our partial COD option is available all across India, and the best part is we won't charge you anything extra for shipping. So, you can shop with us without any worries about additional shipping costs.

• Get ready to receive your order right at your doorstep within just 7-10 working days! We guarantee that you'll be satisfied with our speedy delivery service. Sit back and relax while we take care of everything.

• Unfortunately, shipping charges are non-refundable in the event of a cancellation.

• Tax is collected and deposited by suratikart.com to relevant government authorities, and all products include goods and service tax (GST).

• Our delivery service providers will attempt delivery three times before the product is returned to our warehouse for all online orders.
• When you choose the Cash on Delivery option while placing an order, the delivery service provider will usually call you before making a delivery attempt. If you are not available at the time of the delivery attempt, our delivery service provider will automatically make three more attempts. If you are still not available, the product will be returned to our warehouse.

• Thank you for choosing our products! We would like to inform you that we do not accept any returns for orders placed. However, we do offer an exchange policy for purchased items.
  
• We believe in providing quality products and customer satisfaction, and we are confident that you will love your purchase. Don't hesitate to contact us if you have any questions or concerns.

• Please ensure to provide a 360-degree product opening video starting from the courier bag. This will enable us to exchange the product in case we find any damage in the opening video.
• You can raise a complaint within 24 hours of delivery and place your replacement request. We will be happy to assist you with the replacement process once we receive the opening video.

• I apologize, but once an order has been placed, it is not possible to cancel it.

Unfortunately, SURATIKART does not offer refunds. However, we provide a lifetime valid credit note against your payment.

We are based in Surat, Gujarat– India.

Yes, we do ship internationally. We’ll happily deliver your orders.

Yes, we do customize products on request. You can WhatsApp us your requirements at +91-9662646474